Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure you are satisfied with your purchase. If your order does not meet your expectations, you may request a return in accordance with the guidelines outlined below.

Return Period

Return requests must be submitted within 14 days from the date your product is delivered.

Cancellation Window

Order cancellations must be requested within 24 hours of placing your order.

Return Requirements

To be eligible for a return, items must meet all of the following conditions:

The product must be unused and in its original condition.
Original packaging and all included accessories must be returned.
The item must not show any signs of misuse, damage, or alteration.
The product must be available for inspection upon receipt.

Items that do not satisfy these conditions may be refused.

Items Not Eligible for Return

Personalized or customized products.
Digital products and downloadable content.
Gift cards.
Clearance or final sale items.
Products that have been used, modified, or damaged after delivery.

Refund Process

Once we receive and inspect the returned item within 1-3 business days, we will determine if the product qualifies for a refund. Approved refunds will be processed using the original payment method.

Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, missing parts, or incorrect, please contact us promptly and retain the product and original packaging until the issue is resolved.

Return Shipping

Customers are responsible for all return shipping costs unless the item is defective, damaged, or incorrect due to our error. Return shipping fees are calculated and displayed at checkout for initial shipments.